Refund & Return Policy
At Shop Karlin, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.
1. Return Eligibility
You may request a return if:
- The item is completely unused, unworn, and in its original condition.
- The item is returned in its original packaging.
- The return request is made within 24 hours of receiving the order.
2. Refund Process
Once we receive your returned item, our team will thoroughly inspect it. Refunds are strictly processed only after the product's condition is verified to be completely unused and in its original state. If approved, your refund will be processed to your original payment method within 3 business days.
3. Exchange Policy
You may request an exchange within 24 hours of receiving your order, subject to the same conditions (the item must be completely unused and in its original condition). Please contact us before sending any item back.
4. Return & Exchange Shipping Costs
Customers are responsible for all shipping costs related to returns or exchanges. Shop Karlin will only cover the shipping fees if the returned item has a verified manufacturing defect.
5. Contact Us
For any return or refund questions, please contact us at:
Email: info@shopkarlin.com
